Privacy Policy
Effective Date: Jan 1, 2025
1. Introduction
Welcome to Key Home Inspections (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.keyhomeinspect.ca/, use our services, or interact with us in any other way.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we may collect include:
• Personal Information: Name, email address, phone number, mailing address, and other contact details when you fill out forms on our website or contact us directly.
• Property Information: Details about properties you request inspections for, including addresses, property conditions, and related notes.
• Payment Information: If you purchase services through our website, we may collect billing information, including credit card numbers and billing addresses.
• Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and maintain our home inspection services.
• Process transactions and send related information, including confirmations and invoices.
• Communicate with you about your appointments, inquiries, and customer support.
• Send you promotional materials, offers, or updates about our services (you can opt out at any time).
• To opt out of SMS messages, simply reply STOP or UNSUBSCRIBE. For assistance, reply HELP or contact support at (416) 878-0248.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Improve our website and services by analyzing how users interact with them.
• Comply with legal obligations and protect our legal rights.
• The information will be collected via the website contact form, email, agreements, or third-party reservation systems.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following situations:
• Legal Requirements: If required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, improve site functionality, and deliver personalized content.
You can choose to disable cookies through your browser settings, but doing so may limit certain features of our website.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
• Access, update, or delete your personal information.
• Opt out of receiving marketing communications.
• Restrict or object to the processing of your data.
• Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at keyhomeinspect@gmail.com or call 1-866-853-9466 / 416-878-0248.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Key Home Inspections
Email: keyhomeinspect@gmail.com
Phone: 1-866-853-9466 / 416-878-0248
Website: https://www.keyhomeinspect.ca/